Processes Tests

Continuous Improvement — Advanced

Advanced CI systems: Hoshin links, statistical thinking, portfolio governance, and scaling improvements. Mix of single-answer and multiple-answer items.

Continuous Improvement — Intermediate

Intermediate CI: A3 thinking, prioritization, control charts basics, and sustaining gains. Mix of single-answer and multiple-answer items.

Continuous Improvement — Beginner

Foundations of continuous improvement: PDCA, waste, problem statements, and small experiments. Mix of single-answer and multiple-answer items.

Process Mapping — Advanced

Advanced process mapping: multi-site variants, simulation inputs, governance, and linking maps to controls and automation. Mix of single-answer and multiple-answer items.

Process Mapping — Intermediate

Intermediate process mapping: metrics on maps, value vs non-value steps, rework loops, and facilitation. Mix of single-answer and multiple-answer items.

Process Mapping — Beginner

Basics of process maps: boundaries, steps, actors, and simple flow symbols. Mix of single-answer and multiple-answer items.

SOP Design — Advanced

Advanced SOP governance: control design, multi-site variants, auditability, and operating model fit. Mix of single-answer and multiple-answer items.

SOP Design — Intermediate

Designing usable SOPs: RACI, exception paths, reviews, training links, and change control. Mix of single-answer and multiple-answer items.

SOP Design — Beginner

Foundations of writing standard operating procedures: purpose, scope, roles, steps, and version control. Mix of single-answer and multiple-answer items.