Soft Skills Tests

Remote Collaboration — Advanced

Operating distributed teams at scale: async-first governance, hybrid equity, follow-the-sun handoffs, collaboration health metrics, and high-stakes remote communication.

Remote Collaboration — Intermediate

Team norms for distributed work: async decisions, overlap hours, documentation, meeting hygiene, handoffs across functions, and visibility without micromanagement.

Remote Collaboration — Beginner

Foundations of working well across distance: async updates, video-call basics, time zones, chat norms, and clear handoffs. Mix of single-answer and multiple-answer items.

Conflict Resolution — Advanced

Multi-party disputes, power and identity dynamics, cross-cultural friction, systemic patterns, negotiated agreements, and post-conflict learning loops in organizations.

Conflict Resolution — Intermediate

Moving from positions to interests, de-escalation tactics, facilitated conversations, boundaries with triangulation, and repair after rupture. Workplace-focused; not clinical mediation certification.

Conflict Resolution — Beginner

Foundations of workplace conflict: task vs personal friction, listening, I-statements, when to escalate, and avoiding gossip triangles. Practical scenarios, not therapy or legal advice.

Cross Functional — Advanced

Complex multi-team programs: governance, incentive design, escalation, and operating models across functions.

Cross Functional — Intermediate

Trade-offs, dependency management, stakeholder mapping, and aligning incentives across functions. Mix of single-answer and multiple-answer items.

Cross Functional — Beginner

Basics of working across teams: shared goals, handoffs, roles, and clear requests. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Psychological Safety — Advanced

System-level design: Edmondson’s team learning frame, blameless accountability in complex work, scaling safety across layers, remote and hybrid voice, diversity and status threat, measurement ethics, and leading through crises without silencing dissent. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Psychological Safety — Intermediate

Building team climate: leader behaviors, inclusion in meetings, learning-oriented responses to failure, upward feedback, measuring voice without gaming, and balancing accountability with interpersonal risk. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Psychological Safety — Beginner

Amy Edmondson basics: what psychological safety is (and is not), speaking up with questions and concerns, interpersonal risk, and blame versus learning responses.

Feedback Models — Advanced

Designing feedback systems: calibration pitfalls, continuous performance dialogue, matrix and remote norms, threat-aware delivery, HR boundaries, and combining SBI, feedforward, and team retros. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Feedback Models — Intermediate

Applied feedback frameworks: COIN and DESC scripts, Radical Candor basics, Pendleton and BOOST, peer and upward feedback, and making messages actionable across cultures. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Feedback Models — Beginner

Workplace feedback foundations: SBI structure, observable behavior, timing and privacy, feedforward basics, and common traps like vague labels. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Situational Leadership — Advanced

Advanced application: leadership agility at scale, coaching other leaders, ethical use of directive styles, regression after change, cross-cultural and hybrid constraints, and aligning organizational systems with readiness-based leadership. Mix of single-answer and multiple-answer items.

Situational Leadership — Intermediate

Applying Hersey–Blanchard in practice: readiness levels R1–R4, shifting styles as competence and commitment change, diagnosing mismatches, development conversations, and leading across multiple tasks and contexts. Mix of single-answer and multiple-answer items.

Situational Leadership — Beginner

Hersey–Blanchard foundations: four leadership styles (directing, coaching, supporting, delegating), follower readiness, and matching style to the situation. Mix of single-answer and multiple-answer items; multi-select questions ask you to select every correct statement.

Delegation Basics — Advanced

What to delegate, clarifying outcomes, check-ins, and avoiding micromanagement.

Delegation Basics — Intermediate

What to delegate, clarifying outcomes, check-ins, and avoiding micromanagement.

Delegation Basics — Beginner

What to delegate, clarifying outcomes, check-ins, and avoiding micromanagement.

Deep Work — Advanced

Focus blocks, distraction control, context switching costs, and recovery.

Deep Work — Intermediate

Focus blocks, distraction control, context switching costs, and recovery.

Deep Work — Beginner

Focus blocks, distraction control, context switching costs, and recovery.

Personal Prioritization — Advanced

Urgency vs importance, WIP limits, saying no, and planning a realistic day.

Personal Prioritization — Intermediate

Urgency vs importance, WIP limits, saying no, and planning a realistic day.

Personal Prioritization — Beginner

Urgency vs importance, WIP limits, saying no, and planning a realistic day.

Meeting Hygiene — Advanced

Agendas, roles, decisions, notes, and habits that keep meetings useful.

Meeting Hygiene — Intermediate

Agendas, roles, decisions, notes, and habits that keep meetings useful.

Meeting Hygiene — Beginner

Agendas, roles, decisions, notes, and habits that keep meetings useful.

Written Communication — Advanced

Clear workplace writing: purpose, audience, structure, tone, and actionable asks.

Written Communication — Intermediate

Clear workplace writing: purpose, audience, structure, tone, and actionable asks.

Written Communication — Beginner

Clear workplace writing: purpose, audience, structure, tone, and actionable asks.

Active Listening — Advanced

Paraphrasing, attention signals, barriers, and checking understanding in workplace conversations.

Active Listening — Intermediate

Paraphrasing, attention signals, barriers, and checking understanding in workplace conversations.

Active Listening — Beginner

Paraphrasing, attention signals, barriers, and checking understanding in workplace conversations.