Accessibility Public Skills Tests

Public Accessibility — Beginner

Basics of digital and service accessibility in government: WCAG principles, citizen-facing portals, alternative formats, plain language, and front-desk inclusion. Mix of single-answer and multiple-answer items.

Public Accessibility — Intermediate

Operational accessibility for government digital services: focus order, ARIA misuse, procurement clauses, remediation prioritization, emergency alerts, multilingual access, and citizen complaint handling. Mix of single-answer and multiple-answer items.

Public Accessibility — Advanced

Advanced accessibility governance for public sector: harmonized standards (Section 508, EN 301 549), legacy remediation, third-party content, live streaming, biometric and identity flows, litigation response, and continuous monitoring. Mix of single-answer and multiple-answer items.