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Advanced process mapping: multi-site variants, simulation inputs, governance, and linking maps to controls and automation. Mix of single-answer and multiple-answer items.
Intermediate process mapping: metrics on maps, value vs non-value steps, rework loops, and facilitation. Mix of single-answer and multiple-answer items.
Basics of process maps: boundaries, steps, actors, and simple flow symbols. Mix of single-answer and multiple-answer items.
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